How we protect
you
We've made a commitment to keep your online data as
safe as possible. The safeguards we’ve put in place to protect the security,
privacy and integrity of your information include:
• Secure
firewalls to help prevent unauthorized access to our internal systems.
• Data
encryption to help ensure that your information can only be read and displayed
by our secured online and mobile environment.
Your security
responsibilities
You play a vital role in protecting your security when
using VieFUND mobile service on a mobile device or tablet. While we implement
safeguards to protect the security, privacy and integrity of your information,
there are important safeguards that you should take to help protect your
information and prevent loss:
• Ensure
your browser and operating system are up to date. Software updates often
contain fixes to make software more secure.
• Never
provide personal information while using public WiFi
as the WiFi connection may not be secure.
• Use
Anti-Virus and Anti-Malware programs to help protect your mobile device or
tablet.
• Only
install software from reputable companies and only install mobile applications
from your mobile device's or tablet’s app store.
This is important: We are not responsible for losses
resulting from your failure to meet your security responsibilities. For
example, where you:
• voluntarily
disclose your user name or password.
• carelessly
or improperly handle, store or disclose your user name or password.
• voluntarily
allow another person to use your mobile device or tablet.
• loss,
theft, misuse or compromise of your user name, password, mobile device or
tablet.
Our use of
Cookies
Cookies are snippets of data stored by a web browser
(e.g. Internet Explorer, Safari or Firefox). Your internet browsing activity
can be collected and used to personalize your online experience when you search
for information. Through the use of cookies and other
technologies, VIEFUND can enhance your experience with personalized content and
offers that may be relevant to you. This technology also enables VIEFUND's
third-party advertising partners to assist us in presenting ads specific to
your interests across the internet.
We may use cookies for purposes such as:
• to
learn:
• which
pages you visit and how you interact with our websites; and
• which
websites, advertisements, and keywords used for searches brought you to our
websites;
• to
remember your language preference and automatically input your Access Card
number or Connect ID if you choose this option on our login screen;
• to
assist us in authenticating you and your computer, administer our secure
websites and for fraud prevention or investigation purposes;
• to
reduce the likelihood that any online offer that you have already responded to
is not presented again;
• to
personalize your experience, including:
• for
the purposes of delivering offers, advertisements and page content tailored to
products and services that may be of interest to you based on your browsing of
our VIEFUND. See the “Managing Your Cookies” section below for information
about how to opt-out;
• if you
successfully login, we may personalize your experience based on your customer
relationship with us. For example, we may display information and offers about
products and services that we feel may be relevant to you based on which
products and services you hold with us. This personalization may occur even
after you have logged out. See the “Managing Your Cookies” section below for
information about how to opt-out;
• to
contact you occasionally either by telephone, text messaging, or other
electronic means and automatic dialing-announcing device, at the numbers you
have provided us, or by fax, mail, email, or ATM, and other methods; or all of
these methods, with marketing offers that may be of interest to you based on
the content you browse on our websites. If you prefer, you may choose not to
have us contact you with marketing offers or personalized advertisements based
on your online behaviour through one of the methods
outlined in this paragraph by contacting the branch or office where your
account is held or by calling us;
• to
tailor our online advertising that may be delivered to you via third parties
(see the “Our Advertising” section below for more information);
• to
assist us with application support issues and to aid in fraud investigations;
and
• to determine
how many people visit our websites and which sections
of the websites are visited most frequently. This helps us to understand what
type of information is most useful to our website visitors so that we can
improve our websites and make it easier for our website visitors to access
information.
Managing Your Cookies
Personalization of VIEFUND– You can opt-out of
personalization on these websites using the Ad Choices & Personalization
link, available at the bottom of our websites.
Essential Cookies – VIEFUND uses cookies to make
various features available through our websites, and to help ensure the
security of your online browsing experience. Some cookies are required for
various features of our websites. They also help ensure the security of your
browsing experience. You cannot opt-out of the use of essential cookies, other
than disabling the ability for your browser to accept cookies. If you choose to
disable the cookies feature on your browser to accept cookies, some of our
websites might not work properly and your experience may be less than optimal.
For example, you will not be able to access any of our secured websites as
cookies are used for security and multi-factor authentication, as well as for
fraud prevention or investigation purposes. If you adjust your browser settings
to refuse cookies, you may also still receive some of our generic
VIEFUND-branded ads, but these will not be served to you based on your
preferences or the products and services that you hold with us.